1-800-BUL-SH!T

1-800-BUL-SH!T

What's up with customer support these days? Does it piss you off as much as it does for me? I"m mean seriously, we're dealing with companys that have a crap load of money (microsoft, magellan, etc); yet when we call for support we get somebody that can barely speak any english on the other line who so happens to be located in India.

If I was a senator, or maybe president, I shall declare a new law:

The Tin Act

1. All U.S. based company's telecom personals are requried to pass the Tin's fluency exams. This exams consist on the understanding and speaking of the english language.
2. If your company is larger than 1000+ workers, all telecom personals are required to score at least 95% on the Tin's fluency exam. A local U.S. call center is required!
3. If your company is smaller than 1000+ workers, all telecom personals are required to score at least 85% on the Tin's fluency exam. 50% Outsource is permitted.
4. All company's outsource has to pass the Tin's connection quality test. Find the nearest Tin center to schedule an inpection.
5. If your last name is Bush, or contains any word close to Bush (ie. bushes, hebrush, brushme, bushal) you cannot run for any political position.

I am law..... and I say...... #$%^$$%^&^%......

Fucking Microsoft.... Pt. 2

Fucking Microsoft.... Pt. 2

Decided to call them again today to harass them more on how long it takes to ship my xbox and found out from them that my XBox console has shipped! Wow.... that last lady I talked to must have been retarded... However, because I'm so detail orientated, I wanted to find my tracking number but their automated system doesn't tell me what it is. So I asked for customer service and they placed me in a call queue.....

There is nothing more annoying that being stuck in line on the phone listening to stupid music and an annoucement thats says "You can find more information on your xbox repair status by going to service.xbox.com." of course I tried... and of course, their online system is a POS and errors out when I try to log in... I tested with 2 different computers and still the same issue. So I decided to stay in line.

1hr 45mins later I connected with an agent..... WTF WJDA:KJLSDLAIYSD(@!*&#)(!*@&#()!*@

At least I got the tracking number...

Fucking Microsoft....

Fucking Microsoft....

I hate the xbox repair system. Here’s the timeline of events:

July 18^th: Contacted Microsoft for a repair on my console

July 18^th: Email notification that the box to put the xbox in has been shipped to me.

July 26^th: The damn box finally arrives via UPS, 3 days shipping my ass… took them 8 days due to an address mistake by Microsoft.

July 19^th: Shipped it out from our front office, took them 2 WEEKS TO PICK IT UP!!!! Stupid UPS.

August 7^th: Arrives at the Xbox service center in Texas was told by CS that the repair will take 2 days.

August 13^th: I called Xbox CS (took me 50 mins to get to a CS agent) and the xbox still hasn’t been repaired, she then told me that it can take 3-4 weeks to repair an xbox….. I was like “WTF, you’re kidding me!!!”, she said “no, we really want to make sure it doesn’t happen again. But call back in two weeks to check the status”…. “can I help you with anything else?”…..

Ring of Death!

Great, just fucking great, two weeks later I’ll be back on the phone for 50 mins to get somebody who’s most likely going to say “Call us back later”.. Cheers Bill Gates, you made a great company that is comprised of outsourced CS who can barely speak English… 3-4 weeks to repair an xbox? I can get my CAR REPAIRED FASTER!!! That includes testing, quoting, billing, etc…. Here’s a suggestion…. Next time, put out a quality product that doesn’t require customers to spend so much time (which = money) on figuring out what’s wrong, bitching at the lack of warranty for a poor product, then spending 2 months to get it repaired…. Fuck…

Ozzfest 2007

Ozzfest 2007

Two months ago everybody was talking about how they're going to make this their "Summer Hit", going camping, checking out the bands at Ozzfest, and getting totally sloshed. Thanks to Ozzfest being free this year, TONS of scrappers got tickets first and are now selling them on eBay and craigslist, leaving all my friends ticketless and bummed out. It really pisses me off on how people are trying to make money off something that is suppose to be free! Argh!

Stupid people in crowded buses

Stupid people in crowded buses

Early today I was riding my usual bus from Bellevue to Seattle and it was starting to get pretty crowded when a middle age women who stood in front of me just decided to stop half-way on the bus because she liked her spot. As people were coming in thru the front it was getting more and more packed with the back half completely empty. Of course miss retard didn't feel like she wanted to move and made the other people walk around her which was very tough. "Please move towards the back of the bus" said the bus driver.... did she budge?... nope. At that time I wanted to grab my neighbor's newspaper, roll it up, and smack her over the head a couple times. We managed to get to Seattle in such a cramped manner and all I could think was how stupid she must have been...

God damn...